The APP control model has 3 controlling ways: you can control your Hismith premium sex machine by Hismith APP, Remote controller, or the speed dial. With the Speed dial control model, you can only control the machine by the speed dial.

Yes, the motor of the newly designed Version has been updated for better performance. It will not get overheated after long time use, but they are all powerful and durable. All Premium sex machines have the same motor, except the Mini.

The stroke length is adjustable, approx: 1.18-5.9 inches (3cm~15cm). It is very easy to adjust the stroke length and angle, you do not need any tools. Just loosen the knob on the rod to adjust the position of the rocker arm and tighten.

Speed is adjustable from 0 to 5 strokes/second (max 240 RPM), from very slow to faster than any human. The torque is approx 300N.cm, which is quite powerful.

Yes, we supply a USA standard plug (three prongs). Every machine comes with that. Also, we can supply EU / AU / UK adapters too. It ships according to the shipping country.

The machine tall is 44.9cm (17.7 inches) when in the vertical configuration, but it can adjust the height when used. Bracket height and tripod length are 16.73 inches.

The power cord consists of 2 parts. From the wall plug to the power converter is around 3 feet. The cord from the power converter to the machine is probably 6 feet. So overall I guess 9 or 10 feet.

Yes, it can. It has enough power to play with big toys, such as a 12.4" Monster dildo. Note: When running at full speed with very heavy toys, the stand might rock; putting something heavy behind it helps stabilize it.

The Vac-U-Lock is not included by default, but we sell adapters for Vac-U-Lock accessories.

The Air Quick connector inner diameter is 12mm.

You can purchase extra adapters, attachments, and replacement motors from our website. Please check: Hismith Attachments.

Yes, the machine comes with a thrusting bar to attach the dildo and other Hismith KlicLok Connector Attachments.

No, you have to put it together but it is very simple. It takes about 6 pieces to assemble the stand and 1 driving shaft. It takes about 2-3 minutes for a skilled user to assemble or take apart for storage.

The motor doesn't need to be oiled. Just oil the sliding rail every three months. Any High-Temp Wheel Bearing Grease is ok (e.g., Mobil Polyrex EM Electric Motor Bearing Grease).

Yes, it is safe. Usually, we don't use it at high speed, and everything is under control.

If the power light blinks, it could be a controller failure; please contact support. If the motor hesitates at slow speed, it might be normal, but if it happens at fast speed, it might be wearing out. Contact us for warranty service.

This item has a nice weight (approx 15 Lbs), so it can stand stably on a carpeted surface and won't slide. The legs do not have suction cups because the machine is naturally stable.

Yes, it will be packed in a brown box. There are no sensitive words on the label (labeled as: Hismith Automatic Device, AK-01 Series), so no one will know what is actually inside unless they open it.

The box is approx 22" long, 9.5" wide, and 10" high.

Yes, we supply a 1-year warranty for the machine and a 2-year warranty for the motor. If there is any damage to parts or components, please contact us for a replacement or refund.

Yes, we deliver to Canada. The customs paper usually says something about health and wellness to match the category.

You can find our email address in the packaging or in your order/delivery emails. Or contact us at support@hismith.com.